The Projects
Haven Holiday Park – Hopton Marina Lounge
A huge team effort was needed to redevelop the dark showbar venue at this popular park to give it a new lease of life & transform it into a multi-functional space to enable the venue to be used more than just in the evening for big shows.
The large windowless showbar was stripped back & the Marina Lounge was developed with dividing screens & shutters to allow for a bar area & family activities in separate areas to be used during the day & for the entire space to open up for the evening’s entertainment.
I guided this project through the design stages & then oversaw the contractor works on site.
Customer service skills come in many guises, & project management of a project this size brings these skills to the fore. I continually liaised with the client on progress & any impromptu amendments, taking on their queries & additional requirements wherever possible. Filtering this information to the contractor to ensure they were up to speed, keeping them informed & able to work efficiently was key & although they aren’t the client keeping them happy goes a long way towards good working relationships that are productive, easy to maintain & cost effective.
The impact of this project was that it transformed the use of a dark & dated space from an evening venue to light filled flexible vibrant environments during the day & open & exciting entertainment venue in the evenings. The increased flexibility created new venue streams for the client & a hugely improved experience for their customers.
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